Privacy Policy
Last Updated: 22/11/24
At Integrated Insights, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use this website.
This policy is in line with New Zealand’s Privacy Act 2020, which governs the handling of personal information. By accessing or using our Site, you agree to the practices outlined in this Privacy Policy.
1. What Information We Collect
We may collect the following types of information when you use our Site:
A. Personal Information
We collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment information (for purchases)
B. Non-Personal Information
We also collect non-personally identifiable information, such as:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on the Site
- Referral URLs
This information helps us improve our website and tailor your user experience.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and manage our services (e.g., processing orders, shipping, and customer support)
- To communicate with you about your orders, requests, or other enquiries
- To send you promotional materials, offers, or newsletters (if you have opted in)
- To improve the functionality of our Site and enhance your experience
- To comply with legal obligations and ensure our business operations are in line with New Zealand’s laws
3. How We Protect Your Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, and alteration. We use secure servers, encryption, and other technology to safeguard sensitive data, such as payment information. However, no data transmission over the internet can be guaranteed 100% secure, and we cannot guarantee the absolute security of your information.
4. Sharing Your Information
We may share your personal information in the following situations:
- With Service Providers: We may share your information with third-party service providers (e.g., payment processors, delivery companies, email service providers) to help us run our business.
- For Legal Compliance: We may disclose your information if required by law, such as to comply with a court order, government request, or legal process.
- In Case of Business Transfers: If our business is sold, merged, or transferred, your personal data may be transferred to the new owner.
We do not sell, rent, or lease your personal information to third parties for marketing purposes.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve your experience on our Site. Cookies help us:
- Remember your preferences
- Analyse usage patterns and improve our website
- Deliver more relevant content and advertising
You can manage or disable cookies in your browser settings. However, disabling cookies may affect certain features of the Site.
6. Your Rights Under the Privacy Act 2020
Under the Privacy Act 2020, you have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, provided that it is no longer required for the purposes for which it was collected.
- Objection to Processing: In certain circumstances, you can object to the processing of your personal data.
7. Third-Party Link
Our Site may contain links to third-party websites that are not under our control. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites before providing them with your personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make updates, we will revise the "Last Updated" date at the top of the page. We recommend reviewing this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise any of your rights under the Privacy Act 2020, please contact us at:
Integrated Insights
Email: info@integratedinsights.co.nz
Phone: 027 3229209
Address: 1/18 Arklow Lane, Stanmore Bay, Whangaparāoa 0930